Joymind Mental Health is seeking a caring, empathetic, and responsible Appointment Setter to join our team and support clients on their journey to wellness. This role requires excellent written and spoken English skills, as all communication is conducted in English, and a strong ability to work with CRM systems. 

If you are a compassionate person who enjoys communicating over text, this is the best job for you! You will have the opportunity to work from home, texting with clients and helping them find the relief they need. Your empathetic approach and strong communication skills will make a significant difference in their journey toward wellness.

Salary: Base plus commission, with average monthly compensation of $1500 and potential earnings of $2500+.

Key Responsibilities:

• Engage with Potential Leads: Communicate effectively through text chats with potential clients, providing information and answering questions to foster a positive rapport.
• Set Up Consultations: Successfully schedule consultations with sales team members by guiding conversations toward booking appointments.
• Past and Accurate Typing: Demonstrate exceptional typing speed and accuracy to ensure timely responses and efficient communication.
• Utilize CRM Systems: Manage and update client information accurately within the CRM system to track interactions, set reminders, and maintain organized records.
• Maintain a Compassionate Approach: Exhibit empathy and understanding in all communications, making clients feel heard and valued.
• Follow Up with Leads: Reach out to potential clients who have shown interest but have not yet scheduled a consultation, reinforcing the value of the services provided.
• Stay Informed About Services: Keep up to date with Joymind’s offerings and any new services to provide accurate information to potential clients.
• Communicate Over the Phone: If you possess excellent communication skills over the phone, you may also engage with clients to set appointments directly, which will be compensated with the highest salary.

What We’re Looking For:

• A warm, empathetic team member with a passion for helping others.
• Strong English communication skills (both written and verbal), with the ability to engage with clients over the phone and via chat.
• Experience with CRM systems and ability to manage client data and leads efficiently.
• Sales-driven with a natural ability to connect with clients and guide them toward the right services.
• Someone who can work independently, take initiative, and maintain high standards.

Why Join Us?

• You’ll play a key role in helping clients improve their mental health, supporting them through issues like stress, anxiety, trauma, and more.
• Flexible, remote work with hours from 4 PM to 12 AM Moldova time (Monday-Friday).
• Paid training and opportunities for growth in the mental health industry.
• A generous commission and bonus structure, with the potential for high earnings based on performance.

Requirements:

• At least 2 year of sales experience.
• Excellent written and spoken English.
• Strong attention to detail and ability to multitask.
• A compassionate and patient approach when interacting with clients.
• Must have a calm and empathetic voice to reassure and guide clients.

If you are a caring, motivated, and enthusiastic team player who is passionate about mental health and helping others, we would love to hear from you! Join us in making a real difference in the lives of our clients.

Apply today and become a part of the Joymind team, where compassion and client care are at the heart of everything we do.