About Us:

We are an innovative company dedicated to affiliate marketing and technology. We are looking for a dedicated and motivated Account Manager to join our team. In this role, you will be the primary point of contact for existing clients, ensuring their needs are met with professionalism and excellence. If you have excellent communication skills and enjoy building long-lasting relationships, we encourage you to apply!

Role Description:

As an Account Manager, you will be responsible for managing and strengthening relationships with existing clients. Your main task will be to ensure they receive high-quality services, promptly address any issues, and identify opportunities to enhance customer satisfaction and retention. Fluency in English is essential, as client communication will primarily be conducted in English.

Key Responsibilities:

• Act as the primary point of contact for existing clients, addressing their needs and ensuring satisfaction.
• Manage day-to-day client relationships, responding to inquiries and resolving any issues.
• Identify opportunities for upselling or cross-selling based on clients’ needs and goals.
• Collaborate with internal teams to deliver tailored solutions that meet client expectations.
• Maintain strong relationships with clients, ensuring long-term satisfaction and retention.
• Monitor client feedback and use it to continuously improve service delivery.
• Ensure all client communications are managed professionally and efficiently, primarily in English.

Requirements:

• Proven experience in account management or client relationship management, preferably in a B2B environment.
• Excellent communication skills, both verbal and written, with fluency in English.
• Strong problem-solving skills and attention to detail.
• Ability to manage multiple accounts simultaneously while maintaining a high level of client satisfaction.
• Capability to work independently as well as collaboratively in a team.
• A Bachelor’s degree in Business, Marketing, Communication, or related fields is a plus.

Benefits:

• A dynamic work environment that encourages professional growth with regular salary reviews.
• Competitive salary package with performance-based bonuses.
• Modern office and relaxation area.
• Flexibility to work at your own pace, tailored to your professional needs.
• Continuous learning opportunities and career development in a growing company.

We look forward to discovering how you can contribute to our success!