Publicat Ieri

Customer Support Agent

Informații de bază

Salariu:
11 000 MDL
Program de lucru:
Full-time
Experiență:
Fără Experiență, Elevi, Entry-Level (< 2 ani)
Oraș:
Bălți, Cahul, Chișinău, Orhei, Ungheni

Descrierea poziției vacante

Our ideal candidate:

  • At least 1 year of experience in a customer support team;
  • English language proficiency at B2 level or above;
  • fluent and competent command of Romanian language;
  • High self-organisation, discipline, punctuality and responsibility for the team;
  • Team result orientation, ability to find and solve problems.

Job Description:

  • provide assistance to passengers and drivers in written and voice communication;
  • advise customers on company services in written and voice communication;
  • maintaining reports, work documentation, logs.

We offer:

  • attractive salary;
  • professional training;
  • remote work;
  • opportunities for development: professional growth in an international dynamic company with career prospects.
Abilități cheie
Time Management Comunicare

Beneficii

Remote job

Traininguri

Despre companie

Simply Contact is a dynamic leader in the customer support and customer service industry, providing services to customers around the world.
International experience and recognition: we are proud of our achievements, such as winning gold in the ‘Best Crisis Management Approach’ category at the European Contact Centre & Customer Service Awards (ECCCSAs) - 2022 and a silver Stevie Award in the ‘Contact Centre of the Year’ category - 2023.
Strong team: more than 550 talented professionals in 5 offices in Ukraine, Poland and Romania, united by common values and commitment to excellence.
Global clients: our client list includes global multinational companies in airline, delivery, fintech, transport, etc.

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