Responsabilități:

· Problem Analysis
· Remote
· Data Analysis
· Data Entry
· Databases
· Customer Relationship Management (CRM)
· Problem Solving

Responsabilități:

At Luna Store my main tasks was to create, edit and optimize content according to SEO. Here I learned Content Management Systems and how to analyze website traffic and user engagement metrics (Facebook Ads).

Content Creator
Sales Team Coordinator
Delivery Team Coordinator
AmoCRM Integration
Bitrix24 CRM Integration

Responsabilități:

Kendo.ro is an online personalized gift shop.
My role as a Content Manager included the following tasks: creation of a monthly content plan, photo and video content creating, editing and adapting for different social media platforms, preparation of reports and others. I learned how to organize yourself and follow strict deadlines.

Responsabilități:

Working with a permanent database of hot customers, I was selling additional products (cross-selling) by understanding client’s needs. I was also a Sales Agent for a pilot project on Romanian market (1m), due to my previous experience with this market at Studio Moderna. Besides communication and negotiation skills, I have also developed software-using abilities, especially CRM (AmoCRM & Bitrix24).

Responsabilități:

As a Sales Manager my main task was to sell Top-Shop products by phone to costumers from Romanian Market. I have formed very good communication and negotiation skills. I received 4 awards for the agent of the week. In June I had the best result in the team for the whole month.

After 3 months I was promoted to Mentor. In addition to selling, I was mentoring to improve the team’s results.