Gas Station Stores Chain Manager
Responsabilități:
• Creating a concept and its implementation.
• Supervision of process effectiveness.
• Interviewed job candidates and made staffing decisions.
• Instructed staff appropriately in handling difficult and complicated sales.
• Scheduled and led weekly shop meetings for employees.
• Completed profit loss performance reports.
• Examined merchandise to verify that it was correctly priced and displayed.
• Conducted stock inventories once per quarter.
• Recognized and rewarded outstanding work performance to cultivate positive and collaborative customer service.
• Shared best practices for sales and customer service with other team members to help improve shop efficiency.
• Communicated clear expectations and goals to each team member.
• Determined customer needs by asking relevant questions and listening actively to the responses.
