Responsabilități:

• Responding promptly to customers’ inquiries or complaints and provides updates until resolved. Follows
up to ensure customer satisfaction.
• Processing quotations and orders accurately and timely according to customer’s demand.
• Processing expedited orders and communicates with Production and Shipping to effectively meet
customers’ needs.
• Handling requests from the Sales Department and Distributors.
• Coordinating transportation delivery activities.
• Planning transport routes by carrying out a detailed study of cost-effective trade routes.
• Handling all export shipments, including preparing all the necessary documents: commercial invoice,
packing lists, certificate of conformity, and etc. to ensure that they are in compliance with customs rules, regulations and incoterms.
• Reviewing the documents involved in export process for payment submission.

Responsabilități:

• Keeping track of customer orders received and communicating.
• Supporting sales team.
• Responsible for all export activities.
• Fair participation

Responsabilități:

• Preparation and follow-up of all documents related to export transactions for the International Sales staff
and International agents, answer phones and emails.
• Administer sales contracts for international sales to include; reading the contract for accuracy.
• Maintain customer satisfaction by establishing rapport.
• Organizing all export operation processes and preparing weekly sales report.
• Fair participation.

Responsabilități:

• Learning the basic export rules and operation,
organizing export documents and follow-up.