DevelopmentAid Recruitment Solutions (DRS) is a leading talent acquisition service provider in the international development sector. We partner with NGOs, consultancy firms, engineering companies, and donors to connect them with professionals who drive meaningful change. Our mission is to empower organizations by helping them recruit top talent for internal roles or projects. As a Client Manager, you will play an important role in driving business growth and ensuring client satisfaction.

Key Responsibilities: 

• Lead Generation & Qualification: Proactively identify, contact, and qualify potential clients using channels such as phone, email, LinkedIn, Zoom, and Teams to expand the client base.
• Client Relationship Management: Build and nurture meaningful connections with both existing and potential clients by understanding their needs, providing tailored solutions, and ensuring satisfaction and long-term partnerships. Respond promptly to client requests and collaborate closely with the recruitment team to better promote and deliver services.
• Presentations & Sales Meetings: Develop and deliver compelling presentations to showcase the value of DRS solutions, effectively communicating how our offerings meet client needs.
• Invoicing & Account Management: Manage client invoicing processes and maintain accurate, up-to-date client records using our in-house CRM system, ensuring seamless account management.
• Collaboration & Support: Regularly follow up with the recruitment team and clients to ensure timely progress in recruitment processes. Provide support to both teams and clients during project implementation to foster collaboration and achieve successful outcomes.
• Strategic Growth: Identify and capitalize on new business opportunities to enhance DRS’s presence and brand recognition within the international development sector.

What We’re Looking For:

• Fluency in English: Strong spoken and written communication skills in English are essential for client interactions and reporting.
• Sales/Business Development Experience: 1-2 years of experience in sales, business development, or client management is a plus.
• CRM & Tool Proficiency: Hands-on experience with CRMs, online research, and sourcing tools is highly valued.
• Tech-savvy: Comfortable using basic computer tools, including email, Zoom, and Office applications.
• Proactive and Results-Driven: A go-getter with a growth mindset who quickly adapts to new challenges and excels both independently and within a team.

Why Join Us:

• Competitive salary (base + sales commission).
• Full-time job, Monday-Friday; flexible starting hours.
• International working environment.
• A talented and supportive team of peers.
• Internal, on-the-job training and continuing professional development program.
• Cozy relaxation areas
• Free coffee/tea, biscuits, and seasonal fruits.
• Exciting corporate events, team-building activities, and social hangouts.

Career path: We offer a wide range of vacancies at all levels of seniority to ensure the potential to migrate to other positions or other departments.

Kindly note that we will only reach out directly to candidates selected to proceed to the next stage of our recruitment process.