Сфера деятельности
Freelance
Limbi străine / Traduceri
Logistică / Depozit / Administrativ
Office / Back-office / Secretariat
Relații clienți / Call centre
Turism / Hotel staff
Обо мне
I am an enthusiastic and hardworking person. Having worked in different fields from tourism to logistics, I've always gave everything I had in order to improve myself and provide good results. Working in a team is of upmost importance for me, however I'm always ready for new challenges.
Oпыт (7 лет 1 месяц )
Kivork
(Кишинёв)
Ноябрь 2022 -
Июнь 2023
(7 месяцев)
Training department representative
Обязанности:
Training new hires
Creating training materials
Improving the skills of sales agents by providing comprehensive trainings
Crunchyroll
(Кишинёв)
Март 2022 -
Ноябрь 2022
(8 месяцев)
Customer service representative
Обязанности:
Assisting active users with different technical and billing issues
E-commerce support
Communication with users through chat
Epic Games
(Netherlands)
Ноябрь 2021 -
Март 2022
(4 месяца )
Customer support representative
Обязанности:
Connecting with users through Zendesk
Assisting with technical and billing issues
Proovia
(Кишинёв)
Август 2020 -
Март 2022
(1 год 7 месяцев)
Logistics specialist
Обязанности:
Building routes and assigning corresponding loads
Expanding the area of operations
Analysis and creation of the company’s strategy for growth
Travod
(Кишинёв)
Сентябрь 2019 -
Январь 2020
(4 месяца )
Business development manager
Обязанности:
Connecting with prospects and offering the company’s products and services
ITN
(Кишинёв)
Февраль 2018 -
Сентябрь 2019
(1 год 7 месяцев)
Sales Agent
Обязанности:
Connecting with potential customers
Selling flight tickets and assisting with any issues, should they appear
DPS Truck
(Кишинёв)
Январь 2017 -
Февраль 2018
(1 год 1 месяц )
Truck dispatch
Обязанности:
Finding loads for drivers in U.S.
Connecting with brokers and negotiating the prices
Acord Travel
(Кишинёв)
Февраль 2016 -
Январь 2017
(11 месяцев)
Business development representative
Обязанности:
Calling students and offering our services
Presenting our products and services to students in person
Образование (Высшее)
State University of Moldova
Факультет, специальность: International relations
Город: Кишинёв
Знание языков
Румынский — Эксперт
Английский — Эксперт
Русский — Эксперт
Ключевые навыки
Ability to learn quickly
Ability to solve problems effectively
Adaptability
Attention to detail and aesthetic sense
Buyer Engagement
Clear and efficient communication
CMS tools
Cold calls
Communication skills
Conflict management
Critical thinking
Customer Relationship Management (CRM)
Emotional intelligence
Empathy
Enthusiasm
Intercultural skills
Listening skills
Motivation
Physical resistance
Precision
Teamwork
Хобби
I'm a musician, playing drums and piano.
