Больше информации о резюме и возможность связаться с кандидатом будут доступны после регистрации.
Резюме от 24.02.2025

I am ready to accept any function

Основная информация

Имя, Фамилия:
*доступно в Premium от 3-х месяцев и VIP
Дата рождения:
26 Августа 2003 (21 год)
Oпыт:
8 лет 6 месяцев
Вид занятости:
Full-time, Part-time, Работа посменно, Ночная смена
Город:
Кишинёв, Дубоссары, Хынчешты
Телефон:
*доступно в Premium от 3-х месяцев и VIP
Эл. почта:
*доступно в Premium от 3-х месяцев и VIP
Социальные сети:
*доступно в Premium от 3-х месяцев и VIP

Сфера деятельности

Relații clienți / Call centre Vânzări

Обо мне

I am a dedicated and detail-oriented professional with a passion for the travel industry. With several years of experience in customer service and ticketing, I have developed strong skills in managing reservations, providing excellent customer support, and resolving any issues promptly and efficiently. I am proficient in using various airline reservation systems and have a keen eye for detail, ensuring accuracy in all ticketing and booking processes. My ability to handle high-pressure situations with grace and my commitment to delivering outstanding service make me an ideal candidate for the Air Ticket Specialist position. I am eager to bring my expertise and enthusiasm to your team, contributing to the success of your company and ensuring a smooth travel experience for all customers. Thank you for considering my application.

Oпыт (8 лет 6 месяцев)

SAYED ABDURRAHMAN TRAVEL AND TOURS

(Afghanistan)

Февраль 2015 - Сентябрь 2023
(8 лет 7 месяцев)
AIR TICKET SPECIALIST

Обязанности:

Customer Satisfaction: Consistently received positive feedback from customers for exceptional service and assistance with their travel needs.

Efficiency Improvements: Implemented new processes that reduced ticketing errors by 20%, improving overall efficiency.

Sales Targets: Exceeded monthly sales targets by 15% through effective upselling of travel packages and services.

Training: Successfully trained and mentored new employees, leading to a more knowledgeable and capable team.

Problem Resolution: Efficiently handled and resolved complex booking issues, minimizing disruptions for travelers.

Responsibilities
Booking and Reservations: Manage and process flight bookings and reservations for individual and group travelers.

Customer Support: Provide prompt and courteous customer support, addressing inquiries and resolving issues related to ticketing, bookings, and travel itineraries.

System Proficiency: Operate various airline reservation systems and platforms to ensure accurate and timely ticket issuance.

Itinerary Management: Coordinate and confirm travel itineraries, including flights, accommodations, and any additional services requested by customers.

Documentation: Maintain accurate records of bookings, cancellations, and customer interactions, ensuring compliance with company policies and procedures.

Policy Adherence: Stay updated on airline policies, fare rules, and industry regulations to provide accurate information to customers and ensure compliance.

Sales and Upselling: Identify opportunities to upsell travel packages, upgrades, and ancillary services to enhance the customer experience and meet sales targets.

Team Collaboration: Work closely with colleagues and other departments to ensure seamless service delivery and address any operational challenges.

Образование (Высшее)

09.2008 - 04.2020
Ustaz Betab High School

Факультет, специальность: The Air Ticketing Department is dedicated to providing exceptional travel booking services to ensure seamless and enjoyable travel experiences for our customers. Our team of experienced ticketing specialists, customer service representatives, and support

Страна: Afghanistan

Знание языков

Английский — Эксперт
Ключевые навыки
Leadership Interpersonal skills Humour Critical thinking Creativity Adaptability Software development Photo and video editing Javascript Java Foreign languages Finance Excel Data security Networking Problem Solving Teamwork Time Management Tolerance Work ethic Microsoft Office Word etc.

Водительские права

Категория — AM, A1, A2, A, B1, B, C1, C, D1, D, BE, C1E, CE, D1E, DE, F, H, I
С личным авто

Курсы / Тренинги

8 months
Air Ticket Specialist

Волонтерство

Июль 2013 - Июль 2014
UNHCR

The UNHCR (United Nations High Commissioner for Refugees) has been actively involved in Afghanistan, focusing on protecting the most vulnerable and assisting newly displaced Afghans with life-saving shelter, food, water, and core relief items. Here are some of the key projects and initiatives that Ive been involved in.


Voluntary Return Programme


Emergency Response


Protection and Assistance

Похожие резюме

Резюме от 10.02.2022
Возраст:35 лет
Oпыт: 1 месяц
Последнее место работы: casier
Bonus , (1 месяц ) Октябрь 2021 - Ноябрь 2021
Бельцы Full-time
Резюме от 02.04.2024
Возраст:39 лет
Oпыт: 7 лет 9 месяцев
Последнее место работы: Manager vînzări
IEK MOLDOVA , (7 лет 9 месяцев) Июнь 2016 - Март 2024
Магдачешты Full-time
Резюме от 05.12.2021
Возраст:34 лет
Oпыт: 1 месяц
Последнее место работы: Curier
Bigshop , (1 месяц ) Ноябрь 2021 - Декабрь 2021
Кишинёв Full-time
Резюме от 04.02.2025
Возраст:40 лет
Oпыт: 10 лет 7 месяцев
Последнее место работы: Переписчик
Статистика , (3 месяца ) Апрель 2024 - Июль 2024
Единец Full-time
Резюме от 17.11.2024
Возраст:21 лет
Каушаны Работа посменно
Резюме от 16.03.2025
Возраст:17 лет
Oпыт: 4 месяца
Последнее место работы: Chelnerița
Pizzeria "Caruso" , (3 месяца ) Май 2024 - Август 2024
Кишинёв Part-time, Ночная смена
Резюме от 11.03.2025
Возраст:18 лет
Анений-Ной Part-time, Гибкий график 10 000 лей
Резюме от 09.02.2022
Возраст:24 лет
Oпыт: 4 года 8 месяцев
Последнее место работы: Pontator
IM ELEKTROMANUFACTURING SRL , (1 год 11 месяцев) Март 2020 - Февраль 2022
Кишинёв Full-time, Part-time
Резюме от 20.01.2021
Возраст:33 лет
Oпыт: 7 лет 2 месяца
Последнее место работы: Showroom manager
Ecolibri Green Energy , (1 год 10 месяцев) Март 2019 - Январь 2021
Кишинёв Full-time 10 000 лей