Domeniul de activitate
Controlul Calității
Marketing / Publicitate / PR
ONG / Asistență Socială
Despre mine
I am an experienced specialist in the field of protection and support of vulnerable groups, with successful experience of working with refugees and representatives of social services. My competencies include conducting intake interviews, developing and implementing individual cases, and interacting with international organizations (UNHCR, Blue Dot, etc.). I have skills in analytics, report writing and effective interaction with teams. I am always ready to learn and master new areas, which allows me to quickly adapt to changing market requirements and employer's objectives.
Experiență
Acted
(Chișinău)
Octombrie 2023 -
Prezent
Protection Case Worker
Responsabilități:
Key Responsibilities:
⦁ Protection Case Management:
* Ensure efficient and effective provision of protection case management services to Ukrainian refugees and vulnerable Moldovans.
* Conduct intake interviews, assess needs, develop tailored case plans, and refer cases to relevant service providers.
* Follow up on each case until closure.
⦁ Service Mapping:
* Contribute to mapping the services available to Ukrainian refugees.
⦁ Coordination with Service Providers:
* Liaise with service providers to ensure the safe referral of Ukrainian refugees to appropriate services.
⦁ Reporting and Communication:
* Assist in creating reports and communication materials.
DOPOMOGA GROUP
(Chișinău)
Decembrie 2022 -
Septembrie 2023
(9 luni)
Support Staff
Responsabilități:
⦁ Support for Migration Inspectorate Staff ( IGM )
* Assisted migration inspectorate employees in working with refugees.
* Provided consultations and reviewed documentation.
⦁ Coordination with Partners:
* Coordinated interactions with organizations such as UNHCR, CDA, Blue Dot, and other partners.
⦁ Process Improvement:
* Contributed significantly to enhancing document flow processes.
* mproved the overall quality of services provided to refugees.
Studii (Superioare)
Institutul International de Management "IMI-NOVA"
Facultatea, specialitatea: Marketing and Logistics
Oraș: Chișinău
Limbi străine
Româna — Mediu
Engleza — Începător
Rusa — Nativ
Abilități cheie
Общение
Командная этика
Командная работа
Адаптивность
Time Management
Статистика
SEO/SEM маркетинг
Excel
CRM система
Работа в сети
Решение проблем
Сопереживание
Толерантность
