Сфера деятельности
Controlul Calității
Marketing / Publicitate / PR
ONG / Asistență Socială
Обо мне
I am an experienced specialist in the field of protection and support of vulnerable groups, with successful experience of working with refugees and representatives of social services. My competencies include conducting intake interviews, developing and implementing individual cases, and interacting with international organizations (UNHCR, Blue Dot, etc.). I have skills in analytics, report writing and effective interaction with teams. I am always ready to learn and master new areas, which allows me to quickly adapt to changing market requirements and employer's objectives.
Oпыт
Acted
(Кишинёв)
Октябрь 2023 -
Настоящее время
Protection Case Worker
Обязанности:
Key Responsibilities:
⦁ Protection Case Management:
* Ensure efficient and effective provision of protection case management services to Ukrainian refugees and vulnerable Moldovans.
* Conduct intake interviews, assess needs, develop tailored case plans, and refer cases to relevant service providers.
* Follow up on each case until closure.
⦁ Service Mapping:
* Contribute to mapping the services available to Ukrainian refugees.
⦁ Coordination with Service Providers:
* Liaise with service providers to ensure the safe referral of Ukrainian refugees to appropriate services.
⦁ Reporting and Communication:
* Assist in creating reports and communication materials.
DOPOMOGA GROUP
(Кишинёв)
Декабрь 2022 -
Сентябрь 2023
(9 месяцев)
Support Staff
Обязанности:
⦁ Support for Migration Inspectorate Staff ( IGM )
* Assisted migration inspectorate employees in working with refugees.
* Provided consultations and reviewed documentation.
⦁ Coordination with Partners:
* Coordinated interactions with organizations such as UNHCR, CDA, Blue Dot, and other partners.
⦁ Process Improvement:
* Contributed significantly to enhancing document flow processes.
* mproved the overall quality of services provided to refugees.
Образование (Высшее)
01.1970 - Настоящее время
Institutul International de Management "IMI-NOVA"
Факультет, специальность: Marketing and Logistics
Город: Кишинёв
Знание языков
Румынский — Средний
Английский — Начинающий
Русский — Родной
Ключевые навыки
Общение
Командная этика
Командная работа
Адаптивность
Time Management
Статистика
SEO/SEM маркетинг
Excel
CRM система
Работа в сети
Решение проблем
Сопереживание
Толерантность